Service & Support

Logistics Software includes personalized installation and training from qualified professionals with extensive experience in the transportation industry as well as computer hardware and software. TransCore's award-winning service team members guide you through the installation process, train your employees before the system goes live, and provide telephone support when needed.

• Customize the system to meet your specific requirements
• Migrate your customer, carrier, and vendor records
• Assemble, load, and test all equipment and data at our facility before installing it at your location
• Test your system on-site before delivery
• Train your employees on-site, in your own work environment, using your equipment and real world examples from your customers and carriers
• Provide after-sales support by phone, with flexible night and weekend hours

Additionally, software updates are provided at no additional charge as part of your support agreement.